Your privacy is important to us. This policy explains exactly what data ybajee collects, why we collect it, how we use it and what rights you have over your personal information.
Our Privacy Commitments
Six things we commit to every single day when it comes to your personal information.
All data transmitted between your device and ybajee is protected with TLS encryption. Your personal details, payment information and account activity are never sent in plain text — ever.
ybajee does not sell, rent or trade your personal information to third parties for marketing purposes. Your data belongs to you. We only share it when legally required or when it is strictly necessary to operate your account.
Your data is stored on secure servers with restricted access. Only authorised ybajee personnel can access personal data, and only when it is necessary to do their job. All access is logged and audited regularly.
ybajee gives you real control over your personal information. You can request access to your data, ask us to correct inaccuracies or request deletion of your account and associated data at any time by contacting support.
ybajee uses cookies to keep you logged in, remember your preferences and understand how the platform is used. We only use cookies that are necessary or that you have consented to. You can manage cookie preferences at any time.
ybajee will only contact you about things that are relevant to your account — promotions you have opted into, important account updates and security alerts. You can unsubscribe from marketing communications at any time from your account settings.
About This Policy: This Privacy Policy applies to all users of the ybajee platform, including the website at ybajee.app and any associated mobile applications. By using ybajee, you agree to the collection and use of your information as described here.
ybajee ("we", "us", "our") is committed to protecting the privacy of everyone who uses our platform. This Privacy Policy explains how ybajee collects, uses, stores and protects your personal data when you register an account, make deposits, play games or interact with our customer support team.
We understand that privacy matters — especially when it comes to financial and personal information. That's why ybajee has built its data practices around transparency and user control from day one. We don't collect data we don't need, we don't keep it longer than necessary and we never use it in ways you haven't been told about.
This policy should be read alongside our Terms and Conditions. If you have any questions about how ybajee handles your data, our support team is available 24/7 at [email protected].
ybajee collects personal data in several ways — directly from you when you register or contact us, automatically when you use the platform and from third parties where necessary for verification purposes.
| Data Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, NID number | Registration form, KYC verification |
| Contact Data | Email address, phone number | Registration form, account settings |
| Financial Data | bKash/Nagad number, transaction history | Deposit and withdrawal processes |
| Technical Data | IP address, device type, browser, OS | Automatically via platform access |
| Usage Data | Games played, session duration, bet history | Automatically during gameplay |
| Communications Data | Support chat logs, email correspondence | When you contact ybajee support |
ybajee does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs or biometric data unless specifically required by law or for identity verification purposes.
ybajee uses your personal data only for legitimate purposes directly related to operating your account and providing our services. We do not use your data for anything that hasn't been disclosed in this policy.
Marketing Opt-Out: If you no longer want to receive promotional emails or SMS from ybajee, you can unsubscribe at any time from your account settings or by clicking the unsubscribe link in any marketing email we send.
ybajee processes your personal data on one or more of the following legal grounds:
ybajee does not sell your personal data. We only share your information with third parties in the following limited circumstances:
Important: ybajee will never share your personal data with advertisers, data brokers or any third party for commercial marketing purposes without your explicit consent.
ybajee uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. A cookie is a small text file stored on your device when you visit a website.
ybajee uses the following types of cookies:
You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the ybajee platform.
ybajee retains your personal data only for as long as it is necessary for the purposes described in this policy or as required by law. The retention periods we apply are as follows:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account and identity data | 5 years after account closure | Legal and regulatory compliance |
| Transaction records | 7 years | Anti-money laundering regulations |
| Support communications | 3 years | Dispute resolution and quality assurance |
| Technical and usage data | 13 months | Platform analytics and security |
| Marketing preferences | Until you withdraw consent | Consent-based processing |
When data is no longer needed, ybajee securely deletes or anonymises it so it can no longer be linked back to you.
As a ybajee user, you have the following rights over your personal data. To exercise any of these rights, contact our support team at [email protected]. We will respond within 30 days.
Request a copy of all personal data ybajee holds about you.
Ask us to correct any inaccurate or incomplete personal data.
Request deletion of your personal data where there is no legal reason to keep it.
Ask ybajee to limit how your data is used in certain circumstances.
Receive your data in a structured, machine-readable format.
Object to processing based on legitimate interests, including direct marketing.
ybajee takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, destruction or alteration.
Security Tip: Enable two-factor authentication on your ybajee account for an extra layer of protection. You can do this from your account security settings. It takes less than two minutes to set up.
In the unlikely event of a data breach that affects your personal information, ybajee will notify you promptly and take immediate steps to contain and investigate the incident.
ybajee is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you believe a minor has registered on ybajee, please contact us immediately at [email protected] and we will investigate and close the account without delay.
Age verification is a mandatory part of the ybajee registration and withdrawal process. We take our responsibility to prevent underage gambling seriously and cooperate fully with any investigation into underage access.
ybajee may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. When we make material changes, we will notify you by email or via an in-platform notification before the changes take effect.
The updated policy will always be available on this page with a revised "Last Updated" date at the top. We encourage you to review this page periodically. Continued use of ybajee after changes are published means you accept the updated policy.
If you have any questions, concerns or requests relating to this Privacy Policy or how ybajee handles your personal data, please get in touch with our team:
Your privacy matters to us. If something in this policy is unclear or you want to exercise any of your data rights, just reach out — we're here to help and will always respond honestly.