Gaming should be fun — full stop. ybajee gives every player the tools, information and support they need to stay in control and keep it that way.
Built-In Protection
Every ybajee account comes with these responsible gaming tools — no extra steps, no cost, no excuses.
Set a daily, weekly or monthly cap on how much you deposit into your ybajee account. Once the limit is reached, no further deposits are accepted until the period resets. You can lower your limit instantly — raising it takes 24 hours to take effect.
Decide in advance how long you want to play in a single session. When your time is up, ybajee will notify you and give you the option to stop. It's a simple way to make sure gaming stays a leisure activity and doesn't eat into the rest of your day.
ybajee can send you regular pop-up reminders showing how long you've been playing and how much you've wagered in the current session. These gentle nudges help you stay aware of your activity without interrupting the flow of the game.
Need a short break? A cool-off period lets you pause your ybajee account for 24 hours, 7 days or 30 days. During this time you cannot log in, deposit or place bets. It's a breathing space — no questions asked, no pressure to explain.
If you feel you need a longer break, ybajee's self-exclusion tool lets you close your account for a minimum of 6 months or permanently. This takes effect immediately. During the exclusion period, ybajee will also suppress any marketing communications to you.
Set a maximum amount you're comfortable losing over a given period. Once your loss limit is reached, ybajee will prevent further bets until the period resets. This tool is especially useful for players who want to keep their gaming within a strict budget.
Step by Step
Setting responsible gaming limits on ybajee takes less than two minutes. Here's exactly how to do it from your account.
All responsible gaming tools are available free of charge to every ybajee player. You don't need to contact support — you can manage everything directly from your account settings.
Go to ybajee.app and log in with your registered phone number and password. If you don't have an account yet, registration takes under a minute.
Tap the profile icon in the top right corner of the screen and select "Account Settings" from the dropdown menu.
Inside Account Settings, find the "Responsible Gaming" section. All available tools — deposit limits, session limits, reality checks, cool-off and self-exclusion — are listed here.
Choose the tool you want to activate, enter your preferred limit or duration and confirm. Changes that reduce your limits take effect immediately. Increases require a 24-hour cooling-off period.
If you're struggling to set limits yourself or need to discuss your situation, our support team is available 24/7 via live chat or at [email protected]. We're here to help, not to judge.
Self-Assessment
Ask yourself these questions honestly. If you answer "yes" to two or more, it may be time to use ybajee's responsible gaming tools or speak to someone you trust.
Do you spend more money on gaming than you originally planned, even when you tell yourself you'll stop?
Have you ever borrowed money or sold something to fund your gaming activity?
Do you find yourself thinking about gaming when you're at work, school or spending time with family?
Have you tried to cut back on gaming but found it difficult or impossible to follow through?
Do you chase losses — continuing to play in an attempt to win back money you've already lost?
Has gaming caused arguments, stress or problems in your relationships with family or friends?
If you answered yes to any of these questions, please consider activating ybajee's self-exclusion or cool-off tools immediately. You can also reach our support team 24/7 at [email protected]. Taking action early makes a real difference.
Our Commitment
At ybajee, responsible gaming isn't a checkbox we tick to satisfy regulators. It's something we genuinely care about because we know that the people using our platform are real people — with families, jobs, budgets and lives that matter far more than any game. We've built our responsible gaming framework from the ground up with Bangladesh players in mind, because we understand the local context and the pressures that come with it.
Gaming on ybajee should feel like entertainment — the same way watching a cricket match or going to a movie feels. It should be something you look forward to, enjoy and then walk away from without a second thought. The moment it starts to feel like an obligation, a way to escape problems or a source of stress, that's when the tools on this page become important.
Responsible gaming at ybajee means giving every player the information and tools they need to make informed decisions about how they play. It means being transparent about the odds, making it easy to set limits and never using manipulative design to keep players on the platform longer than they want to be.
It also means enforcing strict age verification. ybajee is a platform for adults aged 18 and over. We verify the age of every player during the registration and withdrawal process. If we have reason to believe a player is underage, we will suspend the account immediately and investigate. There are no exceptions to this rule.
We train our customer support team to recognise signs of problem gambling and to respond with empathy and practical help. If a support agent notices patterns that suggest a player may be struggling — such as frequent large deposits, requests to override limits or distressed messages — they are trained to proactively offer responsible gaming resources.
Some players are more vulnerable to the risks of problem gambling than others. This includes people experiencing financial hardship, mental health challenges or those who are new to online gaming and may not fully understand the risks. ybajee takes extra care to protect these players.
If you are concerned about someone else's gaming behaviour — a family member, a friend or a colleague — you can contact ybajee's support team on their behalf. We will take the matter seriously and act appropriately, which may include reaching out to the account holder or restricting their account pending a review.
ybajee also monitors account activity for patterns associated with problem gambling. If our systems flag unusual behaviour, we may proactively contact the player to check in and offer support. This is not about surveillance — it's about care.
The vast majority of ybajee players enjoy the platform without any issues. Here are some simple habits that help keep gaming a positive experience:
If gaming has become a problem for you, the most important thing to know is that you are not alone and there is no shame in asking for help. Problem gambling is a recognised condition that affects people from all walks of life. Reaching out is a sign of strength, not weakness.
ybajee's support team is available 24 hours a day, 7 days a week. You can reach us via live chat from your account dashboard or by emailing [email protected]. If you tell us you're struggling, we will listen, we will not judge and we will help you access the tools you need to take back control.
Need to talk? Contact ybajee support 24/7 via live chat in your account or email us at [email protected]. We respond to all responsible gaming requests as a priority.
Account Controls
Every tool below is available directly from your ybajee account settings — free, instant and always accessible.
Cap your daily, weekly or monthly deposits. Reductions apply instantly; increases require 24 hours.
Set the maximum amount you're comfortable losing in a given period. Bets stop when the limit is reached.
Decide how long each gaming session lasts. ybajee will alert you when your time is up.
Receive periodic reminders showing your session duration and total wagers so far.
Pause your account for 24 hours, 7 days or 30 days. No login, no deposits, no bets during this time.
Close your account for 6 months or permanently. Takes effect immediately and cannot be reversed during the exclusion period.